Misc destinations and how to preserve CID and fix sound

When FreePBX reroutes an incoming call to an external destination, that destination doesn’t see the number of the calling party. Fix this by using a Ring group instead of a Misc destination for the external number.

Source: https://community.freepbx.org/t/ivr-misc-destination-preserve-original-caller-id/51871.

When FreePBX routes an incoming call to a Ring group (or a Misc destination), the called party doesn’t hear the calling party and vice versa. Fix this by routing the incoming call to a dummy Announcement, e.g. half a second of silence, and then to your Ring group.

Source: https://community.freepbx.org/t/no-sound-on-misc-destinations/55665.

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